“The customer is always right” is a mantra I picture a Karen from Brighton type saying as she requests to speak to the manager. Since the customers buy your products loads of business treat their words as gospel, but I don’t believe customers are the greatest indication of whether a product will sell or not.… Continue reading The Customer is Always Right – What a Crock of Shit!
What do Band Aid’s, Google, Crayons and wite-out (white-out) have in common? They all rule (or rather own) their categories with an iron fist, meaning any product that competes with them appears as nothing more than a cheap knock off. Of course, the best example being Google a name that very simply has become a… Continue reading Hey can you do a Bing search on how to name a brand for me? Thanks!
Let me tell ya, living in Melbourne I have met loads of unique characters and I’ve seen the city adopt many trends in my time. Over the past few years there’s been a huge shift in packaging towards sustainable and ethical materials, it is slowly becoming a part of our culture and has the power… Continue reading Does my brand need to be sustainable and ethical to succeed?
Millennials; love 'em or hate ‘em they are a hugely lucrative market, so, how can marketers truly "get down with the kids" and engage them? Well, it’s sorta simple; make 'em feel special. Millennials put a lot of thought into their purchasing decisions. Not only do they put thought into the facts and figures, but… Continue reading Radio is Boring, but Podcasts are Cool Now – How to Talk Millennial
I am a self-taught public speaker with no formal training who has been talking to crowds for about 25 years now. Often people who are trying to get better at speaking to a crowd want to eliminate all nerves and glide onto the stage ready to take the bull by the horns, this is incredibly… Continue reading Let Me Tell Ya How I Learnt to Public Speak Like a Pro
Whether it's a sugar-free yet, high-fat fiasco or a magic tablet where the only benefit is expensive piss, consumers don’t want to be lied to, and, while there are companies who succeed with a ‘bogus brand’ consumers are becoming wiser. Back in the day marketing or sales could make wild promises and spread crazy ideas… Continue reading Breaking News: Consumers Don’t Want to be Lied To.
I’ve said a number of times in the past that brilliant consumer insight is fundamental to successful new product development and buy-in from retailers. But where does all this brilliant insight come from? While there are all kinds of academic ideation processes, I think most of that is bullshit. People are creative by nature. If… Continue reading Brilliant Insight. What it is and how to get it.
Nail these five questions and you’ll be positioning yourself for new product ranging success in no time… 1) What is the retailer’s strategic aim? Each retailer has an over-arching strategic aim that they are working towards. If you can frame your new product presentation in terms of the retailer’s strategic aim, the Category Manager will… Continue reading 5 Things You Need to Know Before Presenting to a Retailer
A key part of your pitch to the retailer will be the marketing support you’re going to throw behind your product. I heard a phrase once that’s stuck in my mind. To me, it sums product marketing in one simple, easy to digest, gluten-free sentence… More users. More uses. More usage. It really is that… Continue reading A Simple Guide to Selling More Shit
I work in a creative industry. For me, creativity comes naturally but this is not so for everyone. How can you inject creativity into your organisation? First of all you need to identify what’s stopping your team from being creative. Once those roadblocks have been removed you can start to encourage an innovative mindset for… Continue reading Leadership & the Creative Mindset